By sending an order through this web site you are placing an offer to purchase selected products at the shown prices on this web site. We will endevour to keep our information as accurate as possible however. Where a problem occurs, we will contact you and provide you with your options. We will not debit your credit card until we are happy that we can supply your order at a mutually agreed pricing. Processing of your payment and shipping of the goods indicates our acceptance of your offer to purchase.
All orders are made through our secure web server. The checkout page will show a padlock to indicate that all information is securely encrypted. See our security page for further information.
We are committed to maintaining your privacy. See our full privacy statement elsewhere on this site.
We also accept orders by telephone and fax. Please go to our contact page for details
As we absolutely refuse to have an unhappy customer, we make sure that every order that leaves our online store is checked for quality and carefully packed. If there is any problem with your order, such as damage in transit, please inform us as we will either replace the order (on return) or refund the total amount if it has been passed.
We think customers should know the physical location and identity of businesses with whom they intend to deal, accordingly we have included our address and other trading details on this page and other pages of this website. You can elect to order and pay online, by phoning us in office hours, by printing and faxing the form provided, or by going to the online form and sending the payment details.
We use SSL technology which encrypts credit card information, your browser will probably alert you when you enter the secure area, and you will see the icon of a locked padlock or key at the bottom of the screen indicating the secure status.
All orders received Monday to Friday by 1pm local time are delivered the next day using our courier service network. Friday pickups can be delivered on Saturday in most major country centres.
No orders are delivered on Sundays unless otherwise stated.
We accept the major credit cards of Visa, Mastercard, and Bankcard.