Delivery Information
Free Delivery in Australia for Orders over $75 (except bulky items)
FREE FREIGHT! All orders over $75.00 of products (except bulky items) are shipped FREIGHT FREE to Australian destinations. Freight costs for bulky items will be notified prior to your order being processed.
Overseas orders are normally shipped by Australia Post Registered Airmail or TNT International Express Courier, contact us for further details and costs.
Small items are delivered within Australia via Australia Post Registered Post, Parcel Post or Express Post. We also use various small courier companies to deliver small items. We will notify you of your delivery tracking information after you order has been processed. Transit time for small articles in Australia is 1-7 working days depending on destination postcode and method of delivery.
Large or bulky items are delivered by various Australian courier companies, on line tracking and SMS and email notifications are available with these services.
The Courier services use road express, transit times can vary according to destinations however 5-7 days is the normal range.
Courier services will require a signature on delivery so a business address or ATL "Authority to Leave Without Signature" are aways preferred.
Deliveries to residential addresses may incur extra charges if you are not at home at the time of delivery.
We can accept your written (ATL) should you choose, please advise your ATL in the Special Infomation section in the Checkout area detailing your instructions regarding where to leave your order (ie leave at front door).
Most postage charges are calculated automatically and displayed during the checkout process. If you order is for a bulky item we will contact you with delivery options and costs prior to processing your order.
If postage cannot be calculated at the time of your order we will contact you with a freight quote prior to dispatching your order. Orders are thoroughly packed and are fully insured until you sign for them on delivery.
ORDERS from customers overseas to Australian or International destinations are welcome! All export orders to international destinations (including Christmas, Cocos and Norfolk Islands) are Australian GST tax FREE. GST is automatically deducted from the price in the checkout if your order is going to an international destination.